ONLINE & ON DEMAND TRAINING

The “Customer Service Hero” Program is a specialised online and on-demand training option tailored for individuals. This flexible training ensures that industry professionals can enhance their skills at their convenience, contributing to a culture of excellence without disrupting their busy schedules. Participants can certify their commitment to customer service excellence, by becoming a Hero, a stewards of the highest tourism standards, and ambassadors of exceptional experiences in their respective roles and organisations.
Pricing for Tourism Whitsunday Members is $29*, and for non-members, $37*.

Bonuses: 5 x free downloadables

When you sign up for the Customer Service Hero Program, you will also have access a collection of resources designed to enhance your customer service skills across different aspects. From promoting cultural sensitivity to advocating for sustainability, these guides, along with the Customer Service Hero Mastery Quick Reference Guide, provide a valuable on demand reference for industry best practice to ensure outstanding service for everyone.

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Designed for your success

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Flexible learning, fast result

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Elevate your skills quickly

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Certification that sets you apart